Clear answers.
A helpful place to start.

Who does Mohawk Valley Claims Service work with?

We are an independent adjusting firm built for New York’s insurance carriers. Our claims handling is tailored to each company’s guidelines, workflow, and reporting requirements.

What areas do you serve?

We serve all of New York State and also support assignments in the Northeast. Contact our team to discuss the loss location and confirm service arrangements.

What types of claims do you handle?

Our services include residential and commercial property claims, large loss, liability and casualty, catastrophe response, and specialized claims support. See the full service list.

Can you help with a high volume of claims?

The Advanced Adjustment Service, Inc. network provides additional expertise, adjusters, resources, and surge capacity when volume or severity demands it.

Do you offer desk or virtual adjusting?

Yes. Desk and virtual adjusting are available for low-complexity and high-volume claims.

Can you review an existing estimate or file?

Yes. Reinspection and quality review services provide an independent review of scope, estimate, and file accuracy.

Do you provide third-party administration?

Yes. Full-service claims handling is available from first contact to final payment, customized to your company’s specific needs.

How do I assign a claim?

Email Assignments@MohawkValley.claims or call 1-800-836-8070. Our assignment page outlines helpful details for the initial discussion.

Have a different question?

Get in touch with our team to discuss your company’s needs.